Jawa puts customers first. That's why we've always safeguarded your satisfaction with an easy refund policy. If you joined one of our subscription programs and were unhappy with our service for any reason, please let us know using one of the forms below. Your satisfaction is important to us and it's our pleasure to serve you.

To request a refund online, Click Here

Please note, if you are submitting a refund claim for more than 3 months of charges, you must provide a copy of your cell phone bill for each additional month. You may fax the copies to customer support at 480-361-3955 with a copy of the claim form, or you can mail them to the address below along with the completed claim form.

To request a refund by mail, print a pdf of the Claim Form and submit it by mail to the following address:

Jawa TX Refunds
15029 N. Thompson Peak Pkwy #B-111-522
Scottsdale, AZ 85260

If your claim is approved you will receive a check for your refund in the mail. Average delivery times will be within 5-7 business days after receipt and verification of the claim.

If your claim has been rejected in whole or in part, you will be notified by email or, if you do not enter an email, by regular mail.

If you have any questions, please call: 1 (800) 482-5392 or send an email to